Legal · Privacy Policy

Privacy Policy

Last updated: 2026-04-29 · Effective: 2026-05-01

Pre-launch placeholder. This privacy policy is a working draft and will be reviewed by qualified counsel before the .com domain goes live for traffic. The substantive disclosures below describe what we actually do; the legal language will be tightened before public launch. Generated baseline; legal review required for full CCPA/CPRA, VCDPA, CTDPA, CPA, TDPSA compliance.

1. Who we are

This Privacy Policy describes how Online World Solutions ("OWS", "we", "us", "our") collects, uses, and shares information when you visit onlineworldsolutions.com or interact with us via email, forms, calls, or other channels.

2. Information we collect

Information you provide directly

Name, company, email address, and phone number when you book a discovery call, submit a project brief, or contact us
Information about your business and goals shared in conversations or forms
Communications with us via email or other channels

Information collected automatically

Usage data (pages viewed, time on site, referrer, clicks) collected via Google Analytics 4 with your consent
Device and browser information (type, OS, language)
Approximate location based on IP address
Behavioral data (heatmaps, session recordings) collected via Microsoft Clarity with your consent, sensitive form fields are masked by default
Cookies and similar technologies (see Section 5)

3. How we use information

To respond to your inquiries and deliver the services you have requested
To communicate with you about engagements, projects, and our work
To improve the website and our services
To analyze usage patterns and measure marketing effectiveness
To comply with legal obligations

4. How we share information

We do not sell your personal information. We share information with:

Service providers (analytics, hosting, email, CRM) under data-processing agreements that limit their use to providing services to us
Legal authorities when required by law, subpoena, or court order
Successor entities in the event of a merger, acquisition, or asset sale

5. Cookies and tracking

We use cookies and similar technologies to operate the site and to analyze usage. Categories include:

Strictly necessary: required for site functionality, always active
Analytics: Google Analytics 4 and Microsoft Clarity, active only with your consent
Marketing: remarketing pixels (LinkedIn, Meta) active only with your explicit consent

You can manage cookie preferences via the consent banner that appears on your first visit, or by emailing us to request changes.

6. Your rights

Depending on your state of residence, you may have the right to:

Know what personal information we have collected about you
Request access to or a copy of your data
Request correction of inaccurate data
Request deletion of your data
Opt out of "sale" or "sharing" of personal information (we do not sell or share for cross-context behavioral advertising under CCPA/CPRA definitions)
Limit the use of sensitive personal information
Not be discriminated against for exercising these rights

To exercise any of these rights, email info@onlineworldsolutions.com with the subject line "Privacy Request." We respond within 30 days.

7. California, Virginia, Colorado, Connecticut, Texas, and other US state residents

If you are a resident of California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Texas (TDPSA), or other US states with comprehensive privacy laws, you have additional rights as outlined above. We respond to verifiable consumer requests within applicable statutory timeframes.

8. Data security

We use commercially reasonable technical and organizational measures to protect personal information. No system is 100% secure, but we work to minimize risk.

9. Data retention

We retain personal information only as long as necessary for the purposes described in this policy or as required by law. CRM data is retained until you request deletion. Analytics data is retained per Google Analytics 4 default policies (currently 14 months).

10. Children

This site is intended for business audiences. We do not knowingly collect information from children under 16. If you believe we have collected such information, contact us and we will delete it.

11. International transfers

Your information may be transferred to and processed in countries other than your own, including Canada (where OWS is based) and the United States.

12. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated via the website or email.

13. Contact

For privacy questions or requests, email info@onlineworldsolutions.com with subject line "Privacy."